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How do I request money?

If you need to get paid by friends, family, or others, you can request a direct payment through your Wise account. Once your sender pays, we'll deposit the money directly into your account.

Are you a business owner looking to get paid? Learn how to receive payments with Wise Business links here

Looking to share the cost of a dinner, flight, or rent? Learn how to split a transaction directly from your account here


What do I need to get started?

Before requesting any money, you must open at least one currency with active account details.

  • If you are requesting money from another Wise user: You can request money in any currency as long as you have opened account details for at least one currency. We will notify them of your request via email or push notification.

  • If your sender does not have a Wise account: You can only request money from them in a currency you already have active account details for.

How do I request money?

Your starting point and steps depend on whether you are using our website or the mobile app.

On the website

Step 1: Choose your starting point You can start your request from three different places on the website:

  • From your currency balance: Go to Home, select the currency balance you want to be paid in, and select Request.

  • From your Payments tab: Select Payments from the main navigation menu and select Request.

  • From your contacts: Go to the Recipients tab, select a contact, and select Request (only available for Wise contacts).

Step 2: Complete your request

  • Choose who is paying you:

    • To request from a Wise contact: Select their name, enter the amount and an optional note, then select Send request.

    • To request from anyone else: Select Share your Wisetag to copy your unique payment link and QR code. Or, select Share a payment link to request a specific amount.

  • Set the details: If sharing a specific link, enter the currency, amount, and an optional note.

  • Share your request: Select Create payment link. You can now click Copy to share the link, or select the QR code to click Download QR code.

On the app

Step 1: Choose your starting point You can start your request from three different places in your account:

  • From your currency balance: Go to Home, tap the currency balance you want to be paid in, and tap Request.

  • From your Payments tab: Go to the Payments tab in the bottom navigation bar and tap Request.

  • From your contacts: Go to the Recipients tab at the bottom, select a Wise contact, and tap Request.

Step 2: Complete your request

  • Choose who is paying you: Select a contact from your list. If they are not on Wise, tap Anyone to create a shareable payment link.

  • Set the details:

    • If they are a Wise contact, enter the currency, amount, and an optional note, then tap Send request.

    • If you chose Anyone, tap Share to send your general payment link or QR code. Alternatively, tap Add amount and note, enter the amount, and tap Create payment link. You can now share or copy your link or view the QR code.

How do I manage or cancel my payment requests?

You can track your active and inactive payment requests at any time. Active requests are valid for 30 calendar days.

To view and manage your requests:

  • Go to Payments.

  • Select Payment requests.

  • Alternate between the Unpaid and Paid tabs to check your request statuses.

  • Click or tap on a specific request to see your management options:

    • Mark as paid: Manually confirm that you have received the money.

    • Request again: Duplicate the amount and note to send the request again. (On the app, tap the three dots icon to find Request again).

    • Close request or Close link: Cancel the request and deactivate the link.

Are there any fees?

There are no fees to request money. However, normal fees still apply to receive certain types of payments, such as USD wire and SWIFT payments.

Check our pricing page to see the latest fees for receiving money in your region.

What should I do if I receive a payment request?

If another Wise user requests money from you, you will receive an email or push notification depending on your settings.

  • If you haven't paid or declined the request, it will stay in your account activity for 30 days as a Task at the top of your Home page.

  • If you don't want others to send you requests, you can turn off your profile visibility. Learn how to manage your profile visibility here.

  • If you don't have a Wise account and someone shares a link with you, you will see the amount, currency, and the bank details you need to send the money to.

Security guidelines:

  • Never pay a request from a contact you do not recognize.

  • Wise will never request a payment from you using this feature.

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