WiseWise
Log inRegister
Log inRegister
  • Help home
  • Wise Business
  • How do I approve/reject a payment requiring approval?How do I approve/reject a paym...

How do I approve/reject a payment requiring approval?

Payments can be approved by team members with permission to approve payments created by other team members. They can only approve or reject payments from groups and jars they’re in.

If there's a payment set up that needs approval

On the website or mobile app, payments that need approval will appear under Tasks on the home page.

To approve a payment:

  • Select Review on the approval task 

  • If you’ve got more than one payment waiting for approval, select the payment you want to approve

  • On the Transaction details screen, select Approve

  • A confirmation screen will pop up. You can select Review details to see the transaction details before approving

  • Select Approve payment

  • If approval is needed from a second team member, a Task will appear for team members with permission to approve payments created by other team members

To reject a payment:

  • Select Review on the approval task

  • If you’ve got more than one payment waiting for approval, select the payment you want to reject

  • On the Transaction details screen, select Reject

A confirmation screen will pop up, with a Rejection reason box where you can leave a comment. This reason will be sent to the team member who set the payment up

Was this article helpful?